FAQ

We will try our best to make sure the products shipped to our customers are in the best condition.
Before returning goods, please contact us first to discuss the issues you are having 90% of the time we are able to sort out the problem, without you having to send anything back.
1. Return and full refund

--Products with quality problems, if notified in 5 days (from the date products were received) can be returned and refunded.

--Customer will need to send the products back to us(Customer must pay the shipping fee), when we receive the products, we will give you a full refund.

2. Replacement
--Products with quality problems, if notified within 15 days (from the date products were received) can be returned and replaced.

--Customer will need to send the products back to us(Customer must pay the shipping fee), when we receive the products, we will replace it with new ones and ship them back to you.

3. Return and partial refund.

--pickbagstyle cannot give a full refund for quality problems such as:

“The product does not look like the ones in your picture.”

“The product is not what I’d imagine it to be.

“I am not satisfied with this product.”

--We will deduct a certain amount of handling fee based on your order total

amount and give you a partial refund.

pickbagstyle.com has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: 2009fashionbag.com.

We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information.

Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information (like their email address) and financial information (like their account or credit card numbers). Contact information from the order form is used to send order receipts to our customers. Users may opt-out of receiving future mailings; see the choice/opt-out section below. Financial information that is collected is used to bill the user for products and services.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Sensitive or personal material is handled only by qualified employees and not kept in open areas of our server. Our security policies also prohibit the transfer of personal material such as credit card numbers unless they have been encypted by approved methods.

Choice/Opt-Out

pickbagstyle.com does not sell customer information to any third party. We do keep your information in our databases for such purposes as audits, customer tracking, credit card company requirements, and banking regulations. We do occassionally e-mail customers about specials regarding purchases fitting their needs. If you wish to have this information removed from our databases, please send an e-mail to : fashionbag09@hotmail.com  .

Correct/Update

pickbagstyle.com  allows and encourages customers to update their information whenever there is a change. To do so, please contact  fashionbag09@hotmail.com  .

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:

2009fashionbag.com

fashionbag09  @hotmail.com

Track:
 
When we ship out your items, we will send your EMS tracking number to you by E-mails. Than you can consult the EMS tracking links : 
http://www.ems.com.cn/jsp/track/ttq/e-cha-xun-lian-jie.html
If you don't receive your EMS tracking number, please contact: fashionbag09@hotmail.com